How to Buy Cheap Applecare

Hello again. It’s been quite a while since I’ve last posted. However, I concluded this is a pretty important topic to cover. For those of you looking, you already know what Applecare is.. an extended warranty for Apple products…laptops, Mac Pros, iPods, iPhones, etc. Continue Reading →

Who’s Viewing my Facebook Profile?

For those of you who haven’t figured it out…the whole “who views my profile the most” application is a humongous scam. I haven’t tried any of these Facebook apps (apps=applications) myself, but I can tell you, don’t waste your time. Here’s some information that I hope my readers will find helpful, and that I hope will save you all some time and frustration. Continue Reading →

Have a Dell Inspiron 1525 with a Battery Charging Issue? Let’s talk.

****UPDATED INFORMATION BELOW****

As promised I contacted Dell about this issue by emailing the top 19 executives in the company (9 or so of the emails bounced back).  I received a response from this individual:

Surendra Edamadaka
Dell | Executive Customer Support Team
Surendra_Edamadaka@Dell.com
Phone +1 800 624 9897, Extn: 72-83898
My work schedule is 9:00 am – 6:00 pm CST Sunday to Thursday.

He promised to “look into” the situation.  We spoke on the phone and it was clear to me that this person didn’t bother reading the post or any of the comments.  We then had a follow up conversation where he said “our researchers have looked into this issue and can not find that this is a known issue.”  It’s obvious at this point that Dell needs to hear from all of those with this issue so they can confirm it as a “known issue.”  I asked Surendra if it was his official statement that Dell was not interested in pursuing this matter….he would only say that they would “look into it further.”  I STRONGLY urge all of those with this issue to send an email to the address I listed below.  Reference this blog post, your comment on the post, give your service tag, and let them know you are serious about this problem!

****Original Post Below****

As you may or may not know, I run a business out of my home called Tech Guy Consulting. I’ve been doing this since I was 17 and have developed a pretty decent customer base in my home area. One of my loyal customers brought me their 2 year old Dell Inspiron 1525 tonight with a handful of issues, but only one stood out to me as “outside the norm.” After a factory restore, the computer power management icon (the little picture of a battery with a power cord over it –in the bottom right hand of the screen) show that the power supply is “plugged in not charging.” So I eliminated all software issues right off the bat: Continue Reading →

How to: Rip songs from your iPod using a Mac (For Free!)

Okay, so you have your entire music collection on your iPod right?  That’s all well and good…but sometimes we need to get that music back off of our iPod, and iTunes doesn’t offer an easy solution for that.  If your computer hard drive crashes, or if you simply want to make a backup of your iPod, the ability to rip files from your iPod is a must.  There are plenty of paid solutions out there, but why pay for what you can easily have for free, right?

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Top 12 Free Programs for Your New Mac

FreeSo you received a new Mac Computer for Christmas, eh? Well, before that “new Mac” smell goes away, here are 10 programs that the Tech Guy recommends you load up immediately! They’re FREE, of course, and did I mention handy? Don’t worry, I won’t recommend anything I haven’t tried myself. Here are my suggestions…in no particular order.

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